Learn . Do . Lead
Refunds And Returns Policy
Effective Date: July 09, 2025
Website: www.supremescentre.com
Business Name: Supremescentre
Email: supremescentre@gmail.com
Address: No:2, Anandan Street, Thiruvalluvar Nagar, Pammal, Chennai - 600075, Tamil Nadu, India.
1. Overview
At Supremescentre, we value your satisfaction. This Refunds and Returns Policy explains how we handle refunds and returns for our services and products. Our goal is to be fair, transparent, and reasonable to both our customers and our business.
This policy applies to:
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Offline educational services (tuition classes, workshops)
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Digital products (study materials, downloadable resources, courses)
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Physical products
2. Services – Offline Classes & Workshops
Refunds for our offline tutorial services will be handled on a case-by-case basis.
Refund Conditions:
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Full refunds may be considered before the first class/session begins.
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Partial refunds may be granted if the request is made within the first 7 days of classes, depending on attendance and resource usage.
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No refunds will be issued after 7 days from the start of classes.
Non-Refundable:
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Registration/admission fees (if charged)
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Any classes already attended
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Printed materials, kits, or other supplies
3. Digital Products (eBooks, PDFs, Courses, Downloads)
Due to the nature of digital content, all sales of digital products are final. We do not offer refunds once the product has been delivered/accessed.
However, if you experience a technical issue (e.g., file not downloading, access not granted), please contact us within 3 days of purchase, and we will work with you to resolve the issue.
4. Physical Products
If we offer physical goods (books, kits, stationery), our return policy will apply as below:
Eligibility for Returns:
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Must be returned within 7 days of delivery
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Product must be unused, in original packaging, and in resaleable condition
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Proof of purchase required (receipt, order confirmation)
Non-returnable items:
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Used, damaged, or altered items
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Downloadable or digital items
Return Shipping:
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Customers are responsible for return shipping costs unless the product is defective or incorrect.
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We recommend using a trackable shipping service.
5. Refund Process
How to Request a Refund or Return:
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Email us at: supremescentre@gmail.com
Subject: Refund Request – [Order Number or Service Name] -
Include:
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Your full name and contact number
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Date of purchase or enrollment
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Reason for return or refund request
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Any relevant documents or proof (e.g., receipt, screenshots)
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Processing Time:
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We aim to respond within 3 business days
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Refunds (if approved) will be processed within 7-10 business days via the original payment method
6. Disputes and Escalation
If you are unsatisfied with the outcome of your refund request, you may escalate your concern by writing to:
Supremescentre, Manager
No:2, Anandan Street, Thiruvalluvar Nagar,
Pammal, Chennai - 600075, Tamil Nadu, India
Email: supremescentre@gmail.com
We will review all concerns fairly and do our best to resolve them.
7. Contact Us
For any queries regarding this policy or your purchase, contact:
Email: supremescentre@gmail.com
Phone : +91 9940336488
Note
This Refunds and Returns Policy is subject to change without notice. Please refer to the latest version published on our website before making a purchase.